last updated may 13, 2026
terms of service
these terms govern your use of folk, operated by Nozomio, Inc. by creating an account, subscribing, or using folk, you agree to these terms.
folk
folk is a personal AI agent you can talk to through supported messaging channels. folk may browse the web, use tools, connect to services you authorize, write code, schedule work, remember context, and take actions you request.
you are responsible for the instructions you give folk and for reviewing important outputs before relying on them. folk is not a substitute for professional legal, medical, financial, or safety advice.
accounts
eligibility. you must be at least 13. if you are under 18, you need permission from a parent or guardian.
identity. you must provide accurate login information and keep your account secure.
responsibility. you are responsible for activity on your account and for complying with laws that apply to your use.
subscriptions
folk pro is $20/month unless a different price is shown at checkout. new subscriptions may include a 3-day free trial. after the trial, Stripe automatically charges the payment method on file unless you cancel before the trial ends.
subscriptions renew monthly until canceled. you can cancel from settings → billing → manage on Stripe. after cancellation, access usually continues until the end of the paid billing period. we do not provide refunds for partial months unless required by law or stated otherwise at checkout.
acceptable use
you may not use folk to:
- break the law or violate someone else's rights.
- harass, threaten, exploit, or harm people.
- send spam or unauthorized messages.
- attack, probe, overload, or bypass the service or another user's sandbox.
- use connected services or API keys in ways their providers prohibit.
- resell folk or provide access to others without our written permission.
we may suspend or terminate accounts that violate these terms or create risk for the service, users, or third parties.
your content and connected accounts
you keep ownership of messages, files, memories, credentials, and other content you provide. you give us the limited permission needed to host, process, transmit, and display that content so we can operate folk.
when you connect a third-party service, you authorize folk to use that service as needed to perform your requests. those services have their own terms, and you are responsible for following them.
we do not train AI models on your conversations, files, memory, or connected-account content. see the privacy policy for details.
third-party services and AI outputs
folk depends on third-party infrastructure, messaging platforms, AI model providers, payment processors, and services you connect. we are not responsible for third-party availability, policies, or outputs.
AI outputs can be wrong, incomplete, delayed, or unsafe for a particular use. you are responsible for deciding whether to rely on an output or action, especially for important decisions.
availability and changes
we try to keep folk reliable, but the service is provided as available. we may change, pause, limit, or discontinue features as the product evolves, including integrations, models, channels, and automations.
termination and deletion
you can delete your account from settings → privacy. account deletion is intended to permanently remove data we control, including your sandbox, conversations, memory, and stored connection credentials, subject to backups, payment, fraud, security, and legal obligations.
we may suspend or terminate your account if you violate these terms, create risk, fail to pay, or misuse the service.
disclaimers and liability
folk is provided "as is" and "as available". to the fullest extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
to the fullest extent allowed by law, Nozomio, Inc. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages. our total liability for claims related to folk is limited to the amount you paid us in the 12 months before the event giving rise to the claim.
changes, law, contact
we may update these terms. material changes will be communicated in the app or by another reasonable method. continued use after changes take effect means you accept the updated terms.
these terms are governed by Delaware law, without regard to conflict-of-law rules.
questions: arlan@nozomio.com.
privacy details
read how folk handles data, deletion, connected accounts, and subprocessors.